Terms of Service

Superlurk is a research chat tool. You ask a question, we search publicly available posts across social platforms (TikTok, Instagram, YouTube, X, Reddit, LinkedIn, Threads, Lemon8, and web results from additional platforms) and an AI model writes an answer with citations that link to the original posts.

Answers are generated by AI and may be wrong, incomplete, or out of date. Engagement numbers and other metrics are point-in-time snapshots and change constantly. Verify anything important against the cited sources before relying on it. Superlurk is not professional, legal, financial, or medical advice.

You can sign in with an email link or a Google account. You can also use Superlurk without signing in: we create an anonymous session for you through our authentication provider — a real account that carries no email or personal details — and your trial usage and history are tied to that anonymous session, not to a tracking cookie on your device.

When you later sign in with email or Google, that same anonymous session is upgraded in place to your account, so the history and remaining credits from your trial carry over. Keep your sign-in method secure — you're responsible for activity on your account. One account per person; don't create multiple accounts to get extra free credits.

Searches cost credits, and different search modes cost different amounts. The Free plan includes 5 credits per day (no rollover). Paid subscriptions grant a monthly credit allowance, and one-time top-up packs add extra credits with a stated expiry. Current prices and allowances are on the pricing page.

Payments are handled by our third-party payment provider, which acts as our Merchant of Record and the seller of record for all purchases: it processes your payment, collects and remits applicable taxes, and handles refunds. By purchasing, you also agree to that provider's buyer terms, which are presented to you at checkout and govern the payment, tax-collection, and refund process.

You can cancel a subscription at any time from the billing portal. Cancellation takes effect at the end of the current billing cycle, and you keep your plan's credits until then. We may change prices or credit amounts with advance notice; changes apply from your next billing cycle.

Paid plans are automatically-renewing subscriptions. When you start a subscription you authorize Scrapegg Software Private Limited, through our third-party Merchant of Record, to charge your payment method the then-current price on a recurring basis — monthly for monthly plans — automatically, until you cancel. Each renewal is for the same plan and period you signed up for, at the price disclosed to you at checkout.

Your subscription continues and renews at the start of each new billing period unless you cancel before that period begins. You can cancel at any time from the billing portal (or by emailing support@superlurk.com); cancellation stops the next renewal and takes effect at the end of the current paid period, and you keep access and any plan credits until then. Except where the law or our Refund & Cancellation Policy says otherwise, we don't pro-rate or refund the unused part of a period you've already paid for.

If we change a recurring price, we'll give you advance notice and the new price applies only from your next renewal, so you always have a chance to cancel first. One-time credit top-up packs are not subscriptions — they're charged once and don't auto-renew.

If you are a consumer in the European Union or the United Kingdom, you normally have the right to withdraw from a purchase within 14 days of entering into the contract, without giving a reason.

Superlurk is digital content and services supplied online. By starting to use a paid plan or credits during that 14-day window — for example by running a search that spends credits — you expressly request that we begin performance immediately and you acknowledge that you lose the right of withdrawal once the service has been fully performed. For anything performed only in part, you keep the right to withdraw from the remainder but remain liable for the value of what you've already used. Where we have not yet started performance, your full 14-day right is unaffected.

To exercise the right of withdrawal where it applies, contact support@superlurk.com (or legal@superlurk.com) with your account email and order details; a clear statement is enough and you don't have to use a specific form. Approved withdrawals are refunded through our payment provider. See our Refund & Cancellation Policy for how this works in practice.

Use Superlurk for genuine research through the product itself. Don't:

• scrape, crawl, or bulk-export the service or its results;
• access the service with bots, scripts, or other automation outside the product's intended interfaces;
• resell, redistribute, or repackage Superlurk output as a dataset, feed, or competing service;
• evade rate limits or credit limits (including by creating multiple free accounts);
• use the service for anything unlawful, to infringe others' rights, or to probe or disrupt our systems.

We apply rate limits and usage caps to keep the service healthy, and we may throttle, suspend, or terminate access that violates this section.

Search results include short snippets, thumbnails, and engagement metrics from public social posts. That content belongs to its authors and the platforms it was posted on — we don't claim any ownership of it, and we don't rehost full content. Every citation links back to the original post on its platform. Displaying a post does not imply that its author or platform endorses Superlurk, or that we endorse the post.

If you are a rights holder and believe content surfaced in our results infringes your copyright, send a takedown notice to legal@superlurk.com (or our designated agent named on the Copyright & DMCA page) that includes:

• your name, address, phone number, and email;
• identification of the copyrighted work you say is infringed;
• the link(s) to the material in our results you want removed;
• a statement that you have a good-faith belief the use is not authorized by you, your agent, or the law;
• a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act on their behalf;
• your physical or electronic signature.

We remove or disable access to allegedly infringing results promptly, may notify the affected party, and honor a counter-notification process. We terminate access for repeat infringers. The full notice and counter-notice procedure and our designated-agent details live on the Copyright & DMCA page. For non-copyright removals (for example, privacy or safety concerns), email legal@superlurk.com with the link and a short description.

We own the Superlurk service, software, design, and branding. You own the questions you ask, and you may use the answers you receive for your own personal or business purposes, subject to Section 6 (Acceptable use). Third-party content surfaced in results remains its owners' property and is licensed by them, not by us.

If you send us feedback or suggestions, we may use them without restriction or compensation.

Superlurk is provided "as is" and "as available", without warranties of any kind, express or implied — including accuracy, fitness for a particular purpose, and non-infringement. AI-generated answers can contain errors. Source platforms and data providers can change, rate-limit, or become unavailable, so coverage of any platform is not guaranteed.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for all claims relating to the service is limited to the greater of the amount you paid us in the 12 months before the claim or USD $100.

Some jurisdictions don't allow the exclusion or limitation of certain damages, so some of the above may not apply to you. Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, fraud, or your non-waivable statutory consumer rights).

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Scrapegg Software Private Limited, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of Superlurk; (b) your violation of these terms or of any law or third-party right — including in how you use, store, publish, or redistribute answers or content obtained through the service; or (c) the content and requests you submit to the service.

We may, at our option, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with us. This section does not apply to the extent a claim arises from our own breach of these terms, nor to the extent such an indemnity is prohibited for consumers under applicable mandatory law.

You can stop using Superlurk or delete your account at any time. We may suspend or terminate your access if you breach these terms or if we discontinue the service. Sections that by their nature should survive — including those on third-party content and DMCA, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and these general terms — survive termination.

We may update these terms as the product evolves. If a change is material, we'll notify you by email or in the app before it takes effect. The date at the top shows the latest revision; continuing to use the service after a change means you accept it.

These terms are governed by the laws of India, and you submit to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India, without regard to conflict-of-law rules. This choice of law does not deprive a consumer of the protection of the mandatory rules of the country where they live.

Please read this section carefully. For some users it requires resolving disputes by individual arbitration instead of in court, and waives class actions.

Informal resolution first. Before starting any formal proceeding, you agree to first try to resolve the dispute with us informally by emailing legal@superlurk.coma short description of the issue and how to reach you. We'll try in good faith to resolve it within 60 days; many disputes can be settled this way.

Binding arbitration.Except for the carve-outs below, if we can't resolve a dispute informally, you and Scrapegg Software Private Limited agree to resolve it by final and binding individual ad-hoc arbitration under the Arbitration and Conciliation Act, 1996, seated in Bangalore, Karnataka, India. Either party may still bring qualifying claims in small-claims court, and either party may seek injunctive or equitable relief in court to protect intellectual-property rights or to stop misuse of the service.

Class-action waiver.Where arbitration applies, claims may be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent needed to resolve that party's individual claim.

EU/UK and consumer carve-out. If you use Superlurk as a consumer and the law of your country of residence gives you the right to bring claims in your local courts, or prohibits pre-dispute arbitration agreements or class-action waivers, then the arbitration agreement and class-action waiver above do not apply to you. Consumers in the European Union, the United Kingdom, and other places with mandatory consumer-protection rules keep every right their home law gives them, may bring proceedings in their local competent courts, and may be entitled to use an out-of-court dispute-resolution body in their country. Nothing in this section removes any non-waivable statutory right you have as a consumer.

Force majeure.We aren't liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government action, internet or power failures, and the failure, downtime, or rate-limiting of third-party platforms, networks, or data providers.

Assignment. You may not assign or transfer these terms or your account without our prior written consent. We may assign these terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, and will give notice of any such assignment. These terms bind and benefit the parties and their permitted successors and assigns.

Severability. If any provision of these terms is held invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the rest will remain in full force and effect.

Entire agreement. These terms, together with our Privacy Policy, Refund & Cancellation Policy, and any other policies referenced here, are the entire agreement between you and Scrapegg Software Private Limited about Superlurk, and supersede any prior agreements on that subject.

No waiver.Our failure to enforce a right or provision of these terms isn't a waiver of that right or provision. A waiver is only effective if it's in writing and made by us.

Notices. We may give you notices by email to the address on your account, by posting in the app, or by updating this page. You may send formal legal notices to us at legal@superlurk.com and, where a postal address is required, to Scrapegg Software Private Limited at No. 8/2, 2nd Main, 2nd Cross, Chamrajpet, Bangalore South, Karnataka, India - 560018.

Questions about these terms: legal@superlurk.com. See also our Privacy Policy and Copyright & DMCA pages.